Senior Software Quality Assurance Manager

Deliverables: 

• Organize and execute testing efforts for mobile application releases to the Apple and Google app stores weekly.
• Help the document release notes or flag up when application changes aren’t matching documentation or manuals. 
• Supervise exploratory testing and bug-hunting efforts performed by the team on web applications, both in pre-production and production environments.
• Build strategies and implement action (tools, training) on the team to begin automating any highly repetitive tasks. 
• Company-builders who will get involved in recruiting, training, and onboarding talent, and who believe they can grow entry-level hires into valuable contributors.
• Ensure excellence in how to capture, write, track, triage, and prioritize bugs in our bug and ticket-tracking systems. 
• Monitor and measure team performance including KPIs for defects, and hold the team accountable and running at a fast pace. 
• Perform risk analysis on a project by project, feature by feature, team by team basis to ensure we tailor QA involvement based on overall risk profiles. 
• Develop beta-testing practices or similar roll-out strategies to reduce defect risks. Help motivate the team; communicate priorities and relative urgency within teams and get them excited to achieve the next win.
• Ensure day-to-day transparency where all parties understand what’s happening and have well-managed expectations.
• Hold both individuals and teams accountable and responsible, ensuring they understand expectations in their role and have what they need to succeed.
• Any and all management, coordination, facilitation or leadership responsibilities as assigned by the Head of Engineering.

Skills and Requirements

​Must have skills​

• More than 5+ years of experience as a QA professional including a strong hands-on background in automation, tools, and related technologies. 
• Over 3+ years of experience managing QA or software development teams.
• Strong understanding of agile, continuous delivery, kanban, and modern development methodologies.
• Experience with startup organizations or winning companies in the tech industry.
• Experience scaling up your teams including being involved in the recruiting process.