HR Manager

Key Responsibilities:

Recruitment and Training:

• Manages recruitment process, and all related activities, to include ad placement, applicant tracking, applicant screening, interview scheduling, and background check processes
• Sourcing, recruiting, and attracting candidates from multiple sources/through multiple channels; actively manage online/outreach recruitment efforts
• Manages the “on-premise” staffing agency programs and all other agencies used, facilitating all needs to match operational demands, to include candidate selection, employee relations issues, onboarding schedules, and terminations
• Works with managers to identify quality candidates, assisting in the interview process, providing the necessary coaching and feedback for candidate selection
• Responsible for ensuring the use of recruitment competency testing for direct hires, as well as contract associates
• Delivers and/or oversees new hire orientation, food safety and health & safety training, and other training programs and processes for all departments at the plant, with collaboration with quality assurance team and health & safety committee
• Supports the health and safety committee in identifying safety risks, as well as incidents and develops the action plans to address such matters

Performance Measurement:

• Develop and execute a winning performance appraisal strategy in partnership with the senior management team
• Develop and manage a performance appraisal system (KPI’s) that drives high performance for all departments of the company, with collaboration from senior management team
• Works with Plant Manager and production group leaders to analyze employees’ performance (15-30-45-60 day reviews, as well as annual reviews), oversees training results, evaluates, and recommends next steps
• Work with management to develop career opportunities for high potential employees

HR Policies Development and Regulatory Compliance:

• Develops and updates HR policies and procedures
• Develops and updates job descriptions
• Ensures the maintenance of all personnel records and reports to meet compliance regulations, and to ensure successful third-party audits

Employee Relations

• Maintain a pulse on the organization, understanding employee concerns, motivations and level of engagement. Develop and implement strategies to address employee concerns and cultivate a positive work environment
• At the direction of Legal and senior management, conduct investigations related to policy violations, misconduct, or other circumstances that may result in disciplinary action
• Develops or reviews and approves drafts of documentation related to employee relations matters and participates in all meetings with employees and their managers
• Functions as primary open-door advocate to employees on employment related issues
• Manages the employee relations process, to include investigation of employee complaints and disputes, recommends, and implements disciplinary action based on policies, and past practices

Other Duties:

• Creates monthly headcount reports and other relevant reports for finance team
• Responsible for obtaining and tracking weekly invoices from agencies, and working with cost accounting to provide all necessary reporting
• Generates performance measurement reports using ERP system as required
• Attends company scheduled meetings when applicable (i.e. food/health safety meetings, production meetings, department meetings.) and actively provide recommendations
• Communicate with management team about various issues and corrective action plans
• Performs other duties as required

Skills and Requirements

• Bachelor’s degree in Human Resources, Business or related field preferred
• 5 - 7 years of related human resources experience within a manufacturing setting strongly preferred
• 2 years of management experience required
• Fluency in English and Mandarin (or Cantonese)
• Excellent verbal, written and listening communication skills
• Demonstrated proficiency in Microsoft Office applications
• Familiarity with using ERP systems preferred
• Proactive, responsive, high energy, enthusiastic, accountable, professional, strong work ethic
• Proven ability to partner with senior leadership team; build rapport with employees and external partners/vendors
• Winning, can-do attitude
• Superbly organized and attentive to detail
• Strong negotiation and problem-solving ability
• Ability to maintain objectivity and discretion with confidential information
• Experience in a matrix reporting structure with a demonstrated ability to influence without authority