KEY ACCOUNTABILITIES
- Provides input to the Program Manager and other staff about the development and progress of appropriate care plans to achieve residents’ objectives
- Assists the Program Manager and other staff in the identification of potential problems and reports any difficulties
- Maintains client files including statement of goals, case/care plans, summaries, case notes, reviews, and closing reports
- Ensures residents follow the terms of their residency and are aware of the rules of the facility
- Supervises residents, volunteers, and activities while on shift, including maintaining case notes and the logbook
- Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory, food services, and safety
Skills and Requirements
EXPERIENCE AND SKILLS
- A relevant degree, diploma or certificate, or combination of education and experience
- At least two years of related/transferable experience
- Professional or lived experience working with vulnerable populations experiencing multiple barriers
- A demonstrated and clear ability to respond well in crisis situations
- Ability to establish and maintain effective and professional working relationships with team members, clients, partners and stakeholders
- Strong communication skills (listening, verbal and written)
REQUIREMENTS
- Ability to successfully complete an Enhanced Security Clearance
- Ability to successfully pass a reference check
- Current Emergency First Aid Certificate
- Valid driver’s license
- Proof of Covid-19 Vaccination
- Completed TB Screening
- Permanent Residency or Canadian Citizenship
Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
Company Awards
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Company Benefits
- Committed Living Wage Employer
- Competitive benefits package, including health, wellness, and pension plan
- Career and personal development, with the ability to grow in a diverse range of programs and departments
- Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
- Access to On-Demand Pay to withdraw earned wages before payday
- Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)
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